Customer Support
Our Customer Support team are here to provide professional support to architects, builders, industry stakeholders and our valued customers.
Our Customer Support
Customer Support is a core focus for Biolytix. We want to ensure that our customers enjoy the peace of mind, so we have rigorous processes and a high level of after sales care.
A network of wastewater industry professionals across Australia provide us with expert installation and service capability that we are consistently working to improve and expand to ensure the greatest customer coverage available.
A team of dedicated Customer Support Representatives including Helen Griffiths, Gary Broom and Stephen Robbins provide administrative, warranty, contract support and technical liaison to our network. This is backed by the strength of over 15 years of specific technical experience on Biolytix Products in our Technical Support Group. Matthew Bryce and his team provide diagnostic, technical and service support to our network as well as conduct all our Network training requirements.